CP 2019 question feedback position

[randyIES]

HI Everyone, I think I'm missing something simple.  My coworker is uploading question via cvs in CP2019. When she does this, incorrect and correct feedback messages appear in the upper right corner of the slide.  I can't find a way to make change the default location for those messages.  I have tried going through the master slide to no effect. I can't find any discussions on this, so I'm assuming I overlooked something.  Has anyone else had this issue?

Thanks

[Lilybiri]

Can you specify if you are working with a normal or a responsive project with Fluid Boxes?

[randyIES]

HI Lilybiri,

I have done the .csv import on both responsive and standard "blank" projects.  They both do the same thing.

Thanks,

Randy

[Lilybiri]

I recently posted an article about CSV import for localisation on this forum, didn't have that problem at all. Which theme are you using? How does the quizzing master slide look?

[randyIES]

I have used a responsive theme I made, a nonresposnive theme I made, the standard blank theme in Captivate as well as the new theme titled harmony.  All do the same thing.  To make sure you and I are on the same page, I am talking about the messages that say "Sorry, wrong answer!" and "That's Correct!".  I go into the Master and everything is located where I want them.  I can't find a way in the master to change the location for these messages.

[Lilybiri]

If everything is correct in the Master slide, did you try 'Reset Master slide'?

[randyIES]

yes I did.  On all of the different themes.  Maybe I should clear my Captivate preferences file? We are having the same issue on multiple computers, so I doubt it would be that, but you never know.

[Lilybiri]

If the themes are corrupt, cleaning the Preferences folder will not help. You would need to delete the duplicate Layouts folder (not the one in the installation folder) in public documents (for Win version).

Since this is happening on multiple systems it looks weird that Preferences/Layouts would be corrupted on all of them.

[randyIES]

That's what I thought, but I seem to be out of options.  I'll try it, just in case.

Thanks for helping

[Lilybiri]

Did you find a solution? Did you delete the duplicate Layouts folder?