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Dell XPS 13 screen capture is offset.

New Here ,
Jul 03, 2017 Jul 03, 2017

When I capture a demo/video the screencapture is offset from the custom set area.  In other words the area that I want to show is partially out of the box. Even the red box lines appear in the capture.  Can anyone help with this?

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Community Expert ,
Jul 03, 2017 Jul 03, 2017
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Are you on Win10? Check the Display percentage, normally it is set at >100%. Set it back to 100% before capturing a software simulation or a video demo. I mentioned this in:

Captivate 2017's gems - Captivate blog

If it is a retina screen, it coud even be set at 200% as is the case for my Surface Pro 4.

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