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Disable scrubbing in Video Content

Explorer ,
Nov 15, 2023 Nov 15, 2023

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I would like to create a course that includes a nonscrubbable video file and a quiz. I have an Adobe Captivate subscription and an Adobe Learning Manager subscription.  How do I accomplish that requirement/how do you disable video scrubbing in Captivate files uploaded to Adobe Learning Manager?

 

If I disable the playbar in Adobe Captivate and use the playbar within Adobe Learning Manager, then users lose the pause/resume functionality. Content tracking/the ability to resume content is supposed to be possible within Adobe Learning Manager. However, if users pause the video and exit out of the course - they then have to restart the video from the beginning and they have to remember where they left off. 

 

 

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Community Expert ,
Nov 15, 2023 Nov 15, 2023

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WHich version do you use: version 12 or a previous one? The full version number is visible under Help, About Captivate (Windows) or Captivate, About Captivate (Mac). It is easy to create a custom Pause/resume button if you take out the default playbar. However remembering when the learner left after a session is only possible in Captivate on slide level, not on frame level. Why not use the interactive video features, add some bookmarks on relevant frames and create a menu to allow to jump to those bookmarks?

 

 

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Explorer ,
Nov 15, 2023 Nov 15, 2023

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Adobe Captivate 12; I created the custom pause/resume buttons and uploaded the file to Adobe Learning Manager but the users were able to scrub through the video on slide one.  I was then told by Adobe Support to disable to Playback Control within the Adobe Captivate file and upload the new file to Adobe Learning Manager and doing this eliminates the pause/resume function. 

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Community Expert ,
Nov 15, 2023 Nov 15, 2023

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Sorry, forget my previous answer which probably will not work in 12. It works great in older versions. Have a look at this interactive video:

https://www.lilybiri.com/published/PlayPause_Scal/index.html

 

 

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Explorer ,
Nov 15, 2023 Nov 15, 2023

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I have access to the older version and the file I created had custom play/pause buttons in it. Are you able (1) to upload Captivate files to Adobe Learning Manager with the pause/play buttons without the (2) users being able to scrub through the video?  

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Community Expert ,
Nov 16, 2023 Nov 16, 2023

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I have no access to Adobe Learning manager to check. But if you don't have the playbar on a slide video, only a Play/Pause button I don't see why the user would be able to scrub. The Resume functionality in Captivate to be returned to where the learner left the previous version is on slide level, not on frame level.

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Explorer ,
Nov 16, 2023 Nov 16, 2023

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Yeah I completely agree--it makes no sense why the user would be able to scrub but that seems to be the case. If I upload a Captivate file with a Playbar then ALM completely ignores it/uses its own and users can scrub through the video with the ALM playbar. If I eliminate the playbar from the Captivate file, I use that pause/resume functionality. Thank you for your recommendation thought - I will have to try to add bookmarks as a workaround when I have time. The problem is that content creation is not my "job" and is something that I am "voluntold" to do. This did not use to be a problem in ALM and I bought Captivate instead of Storyline solely because we were using other Adobe solutions; if they can't fix this I am going to revisit the entire package. I don't have time to edit content/add workarounds for a problem that seems to be inherent to the system.

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Explorer ,
Nov 16, 2023 Nov 16, 2023

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correction  - *I lose* (not use) that pause/resume functionality

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Community Expert ,
Nov 16, 2023 Nov 16, 2023

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I wonder if you shouldn't ask this in the Adobe Learning Manager forum?  It may be something to be fixed on both sides. 

Personally I also preferred Captivate because I have been teaching Adobe applications since decades. However this new version of Captivate has lost all collaboration with PS, AI, AU....

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Explorer ,
Nov 16, 2023 Nov 16, 2023

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I submitted the inquiry there as well. I wasn’t sure if anyone else using Adobe Captivate had the same experience with ALM and found a workaround.

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Explorer ,
Nov 15, 2023 Nov 15, 2023

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Also, to clarify, I don't need users to have the ability to navigate to bookmarks - I need the ability to deliver a course to learners using Adobe Learning Manager & that course includes two components: (1) a nonscrubbable video file and (2) a quiz. The users should also be able to pause the video and then resume where they left off.  Adobe's website says that learners can pause/resume consumption of content where they left off with Adobe Learning Manager.

 

If I upload the video to Adobe Learning Manager as a standalone piece of content, then users can scrub through the video. If I upload the video as a slide in a Captivate , then there is no way to utilize the custom playbar built within Adobe Captivate because users are able to use the ALM playbar to scrub through the video.  The only way to disable the ability for users to scrub through the video is to disable the custom playbar within Captivate and disabling that playbar eliminates the pause functionality.

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