Does Captivate 9 support Firefox browser?

Report · Sep 29, 2015

I have a 40 slide presentation I made from totally blank slides, which contains 3 MP4 videos. They all play fine when previewed in browser mode but when I publish to my computer, only one video plays. I did some research and found that when viewing the presentation in Internet Explorer, the videos played fine. So I created another blank presentation with just the three video slides and published it. All three videos worked fine. Why will they play in one show viewed with Firefox and not the other? Can anyone help with this?

Report · Sep 30, 2015

Hi,

Can you share the project which is not playing so that we can investigate the issue? You can upload it to a shared location(Like Dropbox) and send the link to mdas@adobe.com

Thanks,

Mohana