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Don't have permission to download mac 2019 update

New Here ,
Oct 05, 2020 Oct 05, 2020

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My 2019 Captivate on Mac tells me there is an update for it work on Catalina, in the messages section.

When I follow that link to the Adobe site and click download Mac update i get this

You don't have permission to access "http://trials3.adobe.com/AdobeProducts/CPTV/11/osx10/Captivate_2019_LS21.dmg" on this server.

Reference #18.2701d417.1601894867.3118874

 

Is it me or is that link broken? Anyone had sucess in upating like that - or should i be doing it another way?

 

Cheers

Andy

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Community Expert ,
Oct 05, 2020 Oct 05, 2020

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I'm not on a Mac but I tried the link just see if the link was okay and it began to download. Perhaps you are behind some type of firewall and can't access that particular domain.

Paul Wilson, CTDP

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