Effects not playing when previewed in HTML (Captivate 2019)

[amp94257413]

I am a new Captivate user and wondering if I'm doing something wrong. I've created some pretty basic effects such as having a text box appear on the screen after <x number of second> and stay for the rest of the slide, synced with audio. In the timeline everything looks as it should. When I play from the timeline all the effects happen as I've set them up to. However, when I chose to preview, whether it be HTML or next five slides, none of the effects appear.

Is there something basic that I'm missing? I don't know why everything works in the live preview but not the published preview. Help please!

[Lilybiri]

Can you please post a screenshot of your Timeline. You seem also to ignore that Play Slide is NOT a Preview method at all, it is only meant to ssbe used rfor editing the slide and will not show at all how it will look after publishing. For that you need to use a Preview method, and the best one is Preview HTML in Browser, if you are on a non-responsive project. Tthe other Preview methods are SWF-baxed.

Why do I ask to see the timeline? I suspect that you have an interactive object which is pausing the Timeline. It  happens too often, most users do not understand the Timeline. This blog post could help (have many posts about TImeline):

Pausing Captivate's Timeline - Captivate blog

[amp94257413]

[Lilybiri]

Indeed, my intuition is confirmed. Please, read that article!

You have a Next button which is pausing the playhead at 1.5secs. All items scheduled to appear after that time will not show up before the playhead is released. Do not be confused by the fact that the audio will continue to play, because you didn't indicate for the Next button that it should be stopped when the playhead is waiting for an action of the learner. All that is described in my posts.

I don't see the complete timeline at this moment, only the first 15 secs. If number_three is the last item to appear, you have to move the pausing point of the Next button after the start of the timeline of number_three. Somewhere between 11 and 12 secs will be fine. You can do that by dragging the pausing point in the Timeline panel,  or by changing it in the Timing Properties panel.