Empty Assets Tab Adobe Captivate 11.8.1 (Windows)

[Nathalie302931118y73]

Hi everyone,

I'm running Adobe Captivate 11.8.1 on Windows.

A few days ago, I was able to inster objects from the "Assets" tab but this morning it was empty.

I tried to update Windows, re-install Captivate, clear some temporary folders and reset preferences but it is still empty ..
I'm using a personal computer at home so I don't have any firewall issues.

If you have an idea on how to fix it, it would be nice!

Thank you in advance

[Lilybiri]

Can you check if the eLearning assets have been installed correctly? They should be in this default path:

\Users\Public\Public Documents\Adobe\eLearning Assets

[Nathalie302931118y73]

I do think so yes

[Lilybiri]

La taille me semble très petite. Pourriez-voud insérer un image du contenu? Linstallation chez moi montre une taille d'eLearning Assets de 3GB mais j'ai deux versions.  

[Nathalie302931118y73]

Tout est redevenu normal aujourd'hui sans rien changer.

Merci pour votre réponse

[Lilybiri]

Etrange... mais tant mieux pour vous.