Error in Upload

[ryantracey2]

Upon uploading a SCORM 1.2 package, created with Captivate 10, to the Cornerstone OnDemand LMS, I strike "Error in Upload".

Any idea why?

[ankits61431843]

Can you send me the screenshot of error message on LMS you faced because I use also CSOD.

[ryantracey2]

Here goes ankits... not very helpful, eh!

[Lilybiri]

For detecting the real cause of the problem, did you try to upload to SCORM Cloud? That is the best test: if it works well on SCORM Cloud the origin of the problem is with the LMS. If it doesn't work on SCORM Cloud, we'll have to look at the Quiz Preferences, especially the Reporting part.

[ryantracey2]

Yes Lilybiri, it worked on Scorm Cloud which indicated the problem was a quirk with Cornerstone. Good tip

[ryantracey2 · Accepted solution]

Turned out the problem was a special character in the title and company fields

[RodWard]

That's a very common issue indeed.  Which specific character was it?  Giving that information here would be very helpful to other users.

[ryantracey2]

An n-dash and an ampersand.