Export from Premiere Pro CC into Captivate project

Report · Sep 29, 2015

My wife has been trying for days to export a video from Premiere Pro CC into Captivate, and can't find a solution that works. We've tried several export formats but Captivate seems to still want a Flash file, which is no longer a supported output format in Premiere Pro. Any attempts to use the files we can make (e.g. MP4, WIndows Media), result in blank pages in Captivate or other non-playing variations. What are we missing?

Report · Sep 29, 2015

Hi there

I don't believe any avenue exists to directly export from PP to Captivate. Likely you need to render the video as an MP4, then in Captivate, choose to use the resulting MP4 as either an event video or a multi slide synchronized video.

At the time you select the MP4 (or whatever format was used) Captivate should try and launch the Adobe Media Encoder to transcode into FLV format.

Yeah, it's bizarre that you would have to go at it this way, but to the best of my knowledge, this is how it works!

Cheers... Rick

Report · Sep 30, 2015

Unfortunately, none of that works. If anyone has successfully exported a video from Premier Pro CC timeline and imported the same video into Captivate CC and been able to play it there, please reply...

Report · Sep 30, 2015

Can you outline the steps you followed?

Just saying "it doesn't work" doesn't give anyone much to go on. Where exactly do things fail for you?

Cheers... Rick

Report · Oct 01, 2015

The basic steps we're trying to do are as follows:

Edit a video in Premiere Pro CC
Export the edited video to a standalone video file that will be recognized by Captivate 8.
Insert the video from the previous step to a Captivate 8 slide, and have it play back in the Captivate-generated output.

Captivate 8 seems to really want FLV files, but Premiere Pro CC and the latest Media Encoder don't support this output format. We've tried MP4, WMV, and one other format out of Premiere CC, and none of those pulled into Captivate 8 successfully. Sounds like the next step may be to download an old version of the Media Encoder and see if that helps, as recommended elsewhere.

Report · Oct 02, 2015

Hello again

Captivate is supposed to work with video files. And one might think it should allow working with stuff the CC apps create. I might suggest you file a bug with Adobe. Sometimes when you do this the development team will come back to you with a workaround.

Click here to file a bug report

Cheers... Rick