Final video demo cropped

[JKA@4153]

Hi everyone,

I'm just trialing Adobe Captivate and started with a new video demo. I chose the settings in the first screenshot below, ie. YouTube Widescreen etc. Before I hit the record button I could see the whole of the Chrome browser window (within the red rectangle) but after I recorded a few seconds and viewed the video it was only showing a portion of the window in the final video (see second screenshot below). I was just wondering if this is how Captivate works or whether I'm doing anything wrong? I thought that whatever you're viewing within the red rectangle before hitting record is what you see in the final video.

Would really appreciate any advice.

[Lilybiri]

Are you on Windows? If yes, can you check the Display Percentage? For any recording (video demo or software simulation) it has to be reset to 100%. With the present screens Win tends to increase that setting to avoid having too tiny text.

[JKA@4153]

Thanks for the reply - yes, I'm using Windows 10. I just checked the settings and it wasn't on 100%. I changed it to 100% and tested again and it worked. Could I ask another question: I'm experimenting with using a video demo instead of a software simulation. After I've recorded the video, I'd like to insert some animations - for example, I'd like to have a circle animate around a particular area of the screen to draw attention to it. Is it possible to do this with video demos or would I need to do a software simulation to achieve this?

[Lilybiri]

In Windows, check Display under Settings.

[JKA@4153]

Yes thanks - I've done this. Could you possibly answer my question regarding the animating of circles as in my previous comment?

[Lilybiri]

That is a feature that is present in Camtasia and in Presenter, not natively in Captivate.