Firewall exception for Captivate 9 news

[Diana Lezette]

Whenever I launch Captivate 9 my system wants a firewall exception for captivatenews. The only way this stops is by turning off the firewall, but the firewall must be on for me to work remotely. FYI, I am not a sys admin, my organization has an IT company. So, far IT has not been able to resolve. I did see that Captivate 8 had this bug. Is there a solution so that I do not have to wait to cancel the warning? Will I still have full functionality if I just cancel the Exception notice? Thank you. Diana 

[zeeshan hussain · Accepted solution]

Hi Diana,

Kindly go to your installed folder setup and look for AdobeCaptivate.ini file.

Cope and paste this on your desktop. Edit this file and set UseEdgeInspect = 0 intead of 1, save it and paste it back in the Captivate installed location.

Regards,

Zeeshan