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Getting "Update required.." error while installing audio pack from Captivate 2019

New Here ,
May 20, 2022 May 20, 2022

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I am getting "Update required" error whenever I am trying to install audio pack (Neo) from Captivate 2019. Can anyone please help me to resolve this issue.

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Community Expert ,
Jun 06, 2022 Jun 06, 2022

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Often this type of error can be resolved by signing out of your Adobe Apps and then signing back in. Then try the installation again.

Paul Wilson, CTDP

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