Glossary Widget: Cannot preview or see in published file

[IDTrngguru]

I am trying to use the Glossary widget in Captivate 9. 0.2  However, when I try to preview it, I cannot see it at all.   I see there are other posts with viewing/publishing issues.  Is there a resolution or does it still have bugs

[Lilybiri]

Did you upload the published file to a webserver or a SCORM server? Watching locally will not always present all functionality, especially the learning interactions are 'sensitive'.

[IDTrngguru]

I could not preview it, so I loaded it to our LMS...SCORM.  No matter what I try, I cannot see the widget unless I am in the slide in Captivate.  I added a button to make sure the slide was not advancing, but that did not help.

[Lilybiri · Accepted solution]

Just to be sure: you used the Learning Interaction, not the Widget (which is only for SWF output)? Did you publish to SWF or to HTML5? I would avoid publishing to both SWF and HTML5, see some problems since a while.

The static interactions do not pause the slide at all, you need to add a pausing point (which you did with that button). Only the interactive interactions are pausing the slide at 1 sec.

[IDTrngguru]

Thanks.  It was the widget vs learning interaction issue.  It was a swf, which will not work as mobile, but we could not figure out how to change it to html5. It was deceptive though because the Responsive Template was active and it appeared that it would change the display for the device.