Glossary widget issue

[nikolausm82011740]

Hello all,

it´s me again...

I created a responsive project and everything was working as planned.

I had a glossary on one slide and it worked just fine.

But now the widget preview thumbnail in the slideview is invisible.

I can click it and edit/add terms and even play/view it in a preview.

I tried refreshing the widget in the properties inspector but that doesn´t change anything.

I still can´t see the image just the frame.

But once I publish it, the glossary doesn´t work anymore.

It just loads forever and then gives me an empty page. (With this stand-in)

What could be the reason?

It works in the preview.

Thanks for any idea as I need the glossary.

Where is the data that is shown stored by the way?
I don´t want to reenter all the content.

[RodWard]

If you are publishing to HTML5 for this, I recommend you upload your published content to a web server and test from there.

[nikolausm82011740]

Thank you.

But the image not even showing up in the filmstrip view must have a reason, doesn´t it?

So you think that by uploading it to a server the project might access the glossary content more easily?

I will try that.

But on the other hand I just created and brand new project and just inserted a new glossary widget on page 1.

Still it works in preview but not after publishing it. It still loads forever and then comes up empty.

Is the widget broken?

[nikolausm82011740]

I might have to correct myself.

Apparently it works in Firefox after publishing but not in Chrome even though it did before.

Now I am puzzled...

[RodWard]

Have you tried uploading to a web server yet and testing from there?

[nikolausm82011740]

Next thing I will do!
Then I will report back.

Thanks for your help Rod.

[nikolausm82011740]

Hello Rod,

another dumb question on my part that is connected to publishing.

I have uploaded the folder to a server we host.

Theoretically it should play that the same way it plays from my local HD, shouldn´t it?

But when I try to access the link www........elearning/en/companydemo/ I simply get an eternally spinning wheel.

Is there something I am missing?
Where is the difference for Chrome etc. between starting it from my PC or from a remote folder?

Thanks for any help!

[RodWard]

Not necessarily.  Playing something from your local hard drive could be triggering certain browser security issues that don't necessarily happen when you are serving the same content from a true web server.

Is this host server you refer to a web server or a LAN server?

[nikolausm82011740]

I uploaded it via FTP to a web server.

Also, thank you!

[nikolausm82011740]

Are there boxes I need to check?

I had a similar folder created through Ispring and it loaded fine.

I wonder what i am doing wrong here?

[TLCMediaDesign]

Try opening the developer tools in Chrome and see what errors are being generated.

[nikolausm82011740]

Thanks a lot.

After uploading it to a server it seems to work as Rod hinted at.

I recommend not using any numbers, brackets () or "" in the glossary as it messes up the list.

[nikolausm82011740]

I found the solution.
When we use Filezilla we have to set the setting to "binary" in "upload options" otherwise the file size is different.