• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Greyed out menu in Captivate 12.3

New Here ,
Jul 08, 2024 Jul 08, 2024

Copy link to clipboard

Copied

My menu on the left side is greyed out and will not allow useage.  Any fixes available? I have uninstalled and re-installed and restarted my computer. 

bd0003a9-c95e-42a7-b075-a1f260886d68.jpg

Views

104

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 08, 2024 Jul 08, 2024

Copy link to clipboard

Copied

Are those software sim slides? You seem to use the new version, and you cannot add blocks to a sim slide. However you can add slides using the + button. On those slides, which are the real responsive content slides you can add media blocks, widgets.....

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 08, 2024 Jul 08, 2024

Copy link to clipboard

Copied

fa9afa11-8494-48bc-a757-79d245f74437.jpg

oh wow you are correct. So in the recorded slides the menu is not active? 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 08, 2024 Jul 08, 2024

Copy link to clipboard

Copied

LATEST

It is a bit embarrassing, don't want to explain in-depth. The software simulation in this version is mimicking completely how it is and was in Captivate Classic an all previous versions. The objects 'click box' and 'text entry box' do not exist anymore in the new version 12 and later.  Software sims are essentially not responsive really, and the new version created from scratch produces only responsive projects. This is some of a conflict situation because the terminology of the new version is not valid for the sim projects. If you only want a software simulation, in any mode, and responsive is not really the goal, I recommend to install Captivate Classic and use the simulations there. Workflow is identical, but UI is different. However you can add objects to the sim slides, edit the backgrounds using the Project library (no present in the new version) an a lot more. I would never create a sim in this version presently because due to the focus on responsiveness there is automatic panning and zooming also in Assessment and Training mode. I never use Demo mode because the Video Demo which is available in Captivate Classic delivers a much better quality and has a powerful editor.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Help resources