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Help Installing Captivate

New Here ,
Oct 28, 2016 Oct 28, 2016

Hi,

wondering if anyone could help me, I have been given the Adobe Licence to install captivate but all that seems to have installed on my desktop is the Creative Cloud?

Could anyone point me in the right direction on where to go from here as every time I go to install Captivate its asking me to buy it?

Thanks in advance

Gabby

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correct answers 1 Correct answer

Community Expert , Oct 28, 2016 Oct 28, 2016

Captivate downloads can be found here:

Adobe - Adobe Captivate Support Center : Downloads

After downloading and installing you'll be asked for the serial number.

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Community Expert ,
Oct 28, 2016 Oct 28, 2016

Were you also given details of the Adobe ID you need to use when installing or running Captivate?  If you have a license for the software then you're also going to need to know this because the licenses for Adobe products like Captivate are always linked to a specific Adobe ID.

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New Here ,
Oct 28, 2016 Oct 28, 2016

Hi, thanks for the response, yes I do have the number now?

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Community Expert ,
Oct 28, 2016 Oct 28, 2016

Captivate downloads can be found here:

Adobe - Adobe Captivate Support Center : Downloads

After downloading and installing you'll be asked for the serial number.

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New Here ,
Nov 08, 2016 Nov 08, 2016
LATEST

Hi

This has now been resolved thanks for all your help

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