Hide captivate default playbar cause Loading on both browser and LMS

[Hussain Raza , Tahira]

Hi,

I have made a E-learning course on adobe captivate which contain a simple 40 slide. I do not want to show the playbar in the SCORM package when I hide the playbar it causes loading on startup and some of the assets are not showing and when I show the playbar it plays smoothly. please help me with this issue.

[Lilybiri]

Welcome to the forum.

I may need some more details. Can you give me the full version number you are using? You find it under Help, About Captivate.

How did you hide the playbar? Did you replace some of its functionality by custom buttons, like Next and Previous? Logically there is no reason why the loading time would change when hiding the playbar, nor why some assets are not appearing. I probably will have more questions when I know if you are on version 12 version or on a Classic Captivate version.

[Hussain Raza , Tahira]

My adobe captivate version is 11.8.0.586.

I hide the playbar from the skin editor option in Window where I have unchecked the show playback controls option.

yes, I have added a customized button of play-pause, mute, forward slide, and backward slide.

[Lilybiri]

Captivate Classic (on Mac?)

I suspect that you have pausing points on the custom buttons, which prevent the playhead to continue at 1.5secs (which is the default time of that pausing point). It would help me if you show a screenshot of the timeline of one of the slides where some assets do not appear.

Do you have those buttons on the (main) master slide or timed for the rest of the project? Or do you have an instance of them on each slide, which could explain the longer loading times. Have a look at this blog post:

https://blog.lilybiri.com/custom-navigation-basics

And maybe look at the Captivate interactive video:

Custom Play/Pause button

[Hussain Raza , Tahira]

No, it's not Adobe captivate classic and I am using Adobe Captivate on Windows.

I have unchecked the pause after option on all buttons and I have shown all these buttons for the rest of the project.

[Lilybiri]

It will not show up as Captivate Classic, but it is the Classic version. Only version 12 is not classic.

Is that change helping? I am not sure, just showing those buttons for the rest of the project will solve everything because now none of your slide will ever pause.

[Hussain Raza , Tahira]

this is not my issue that my slide is pausing but my issue is SCORM creates a loading on the startup

[Lilybiri]

I just wanted to warn you. For some buttons it is better to have them on the Master slide(s).

Is your problem solved?

[Hussain Raza , Tahira]

yes, but it is not in a professional way I just uncheck all buttons but not the option of show playback controls so here all controls are hidden then I change the color of the background of the playbar control to my theme to mix it with. 

[Lilybiri]

I would for sure not be happy about such a solution...