Hot Spots Failure Messages

[ruthg84]

Hi,

I have a number of Hotspot knowledge check questions which each have three failure messages. However, some of them will only repeatedly show the first failure message. Any idea why? I definitely have three failure messages on the slide:

[Lilybiri]

The tags show that you use CP9, which exact version number please? The latest update was to 9.0.2.437.

I have to double-check, because I never use the default Hotspot question myself but create them with shape buttons. There are several reasons but the main reason is lack of control and no partial scoring.

[ruthg84]

Actually, I forgot, I am now on Captivate 10, version 10.0.0.192

[Lilybiri]

Installed that version as a trial version just now.

I created a hotspot question, but with 3 attempts, and the Failure captions (3) worked perfectly.

Since you choose Infinite attempts, I changed to that number, and it worked fine as well, until the 4th attempt. At that moment no caption popped up. I will try to verify now in CP9 if this is a changed behavior and be back (after lunch).

[Lilybiri]

I checked in CP9 and it is exactly the same behavior: after the third attempt, no failure caption appears. This is very weird.

[ruthg84]

Some of the HotSpot questions work fine, and some have this odd behaviour where only the third caption pops up.