How can I get to activate screen, after installation

[meenasel]

How do I get to the activate screen after I downloaded 30 day free trial of Captivate

[Lilybiri]

What do you mean? You can use the trial version just by starting Captivate. Or did you buy a license and want to activate the trial version now? In that case: is it a perpetual license or a subscription license?

[meenasel]

ok. I go it. no need to activate trial version. Then I have to really see how can I start Captivate? The application in downloads when double clicked, tries o reinstall.

I am using a ne Windows OS version, not fully familar to get to start different programs.

Run -> Programname usually starts. Currently when I pe Adobe or Captivate in Run-> it says no proram of that sort

Thank you for your quick reply

[Lilybiri]

Did you really install the application? Maybe you only downloaded the file to install? Look if you can see an exe file.

[meenasel]

Yes, I see an application called Captivate..AkamaiDLM..

Also Akamai Netwok client running in TaskList

[Lilybiri]

Akamai is the download manager used by Adobe, you probably didn't download everything yet. It is a big file, over 1GB.

[meenasel]

What file I should be looking for. I will end task  the current Akamai client, and restart the download mgr.

[meenasel]

i cannot do endtask on the background process

[Lilybiri]

Maybe it is still busy downloading? Are you on a slow connection?