How do I remove screen scrolling in published project?

Report · Jul 25, 2017

Hi everyone! I just ran into something weird that I've not seen before. I'm working in Captivate 9, version 9.0.9.437 and using a responsive project. I have a series of slides, all duplicates (basically a cartoon). Device and slide height are locked. Slide 1 is a basic slide - cartoon of two people with caption bubbles. In Slide 2, I used a custom line animation to have one of the people move. In slide 3, that person has a caption bubble. So here's what's weird. When I preview this, a scroll bar is showing up on slide 3. It's on 4 of the five views - not the mobile portrait view. Any ideas about why it's randomly showing up? It's not the end of the world, but it's pretty annoying. So far, I've been the cause of most of these "glitches" but I can't figure out what it would be here.

Thank you!!!

Report · Jul 25, 2017

Did you set up the effect (motion) on each of the breakpoint views?

Report · Jul 26, 2017

The effect is on each slide. I'm fairly certain that I set it up on the first breakpoint view, then adjusted the endpoint on the remaining views. Should I create it individually on each breakpoint?

(Also...SUPER excited that you responded...you're a Captivate rock star! Thank you so much!!!)

Report · Jul 26, 2017

Can you post a screenshot of the motion path on the slide? The scrolling bars appear horizontally or vertically?

Report · Jul 27, 2017

I think I may be going crazy. Today, it's not happening on the slide with the motion path, but on the next slide. And only on two of the breakpoint views. But here's the one with the motion path (I included a chunk of the window in case it shows you something I'm not catching):

And here's the following slide. It's only scrolling on this breakpoint. The scroll bar is a vertical bar - on the right.