how to remove the Expand icon in Captivate 9?

[irinaa93414063]

I need to remove this icon from my courses entirely, it's confusing and not user-friendly. I don't know how to do this, unfortunately.  Our courses are responsive but not built using fluid boxes so we shouldn't see this icon in the first place. I tried speaking to Adobe Support but they didn't really fix the problem. I can still see this icon now and again.

Any ideas?

Thank you.

[TLCMediaDesign]

You should be able to press F12 in the browser, in IE click the DOM Explorer Tab, then select the pointer icon and click on that icon. It's almost the same in Chrome.

See what the id of the icon is and then on the first slide, on enter execute the JavaScript:

document.getElementById("icon id").style.display="none";

[irinaa93414063]

good tip, I'll try this. Thank you

[TinkerTrainer]

I don't know if you saw this discussion, but the OP figured it out:

How to get rid of these text expanstion boxes-CP 2017

[irinaa93414063]

Thank you, we do apply different effects to our objects and the expand box seems to appear on such objects. I'll check if removing effects solves the problem.