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1

How to turn "don't retain text formatting" back on

Explorer ,
May 12, 2017 May 12, 2017

I accidentally clicked "Do not ask me this again" on a checkbox when pasting text and now Captivate pastes only formatted text instead of the unformatted text I wanted (and previously had.) I can't find anywhere to turn this preference off. Any ideas?

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correct answers 1 Correct answer

Community Expert , May 12, 2017 May 12, 2017

You don't have to reset all Preferences to fix this.

You can reset that specific Preference by going to Edit > Preferences > Global Preferences: General Settings > Confirmation Messages and deselect the box for Copy/Paste with Formatting.

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Community Expert ,
May 12, 2017 May 12, 2017

I'm not sure, didn't test but you could try to clear the Preferences. Find the CleanPreferences file suited for your OS in the subfolder 'utils' of the Captivate installation folder, and run it. Captivate has to be closed while doing that. When restarting, a fresh folder will be created, hopefully restoring the original settings.

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Community Expert ,
May 12, 2017 May 12, 2017

You don't have to reset all Preferences to fix this.

You can reset that specific Preference by going to Edit > Preferences > Global Preferences: General Settings > Confirmation Messages and deselect the box for Copy/Paste with Formatting.

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Community Expert ,
May 13, 2017 May 13, 2017

Correct, Rod, my apologies...

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Community Expert ,
May 13, 2017 May 13, 2017

No apology necessary.  I doubt that most Captivate developers even know that panel exists at all.

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Community Expert ,
May 13, 2017 May 13, 2017

I knew about it, but don't use it that often.

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New Here ,
Jun 06, 2018 Jun 06, 2018
LATEST

Thanks. Solved the problem by this :).

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