HTML (.oam file) video doesn't work on mobile devices when published from Captivate 9 Project

[JeelyK]

Hello,

I'm creating a Captivate 9 project and publishing to HTML5 so that it will work on mobile devices. I'd like to include a short video on one of my slides, so I imported a .oam file (that I exported from Animate CC) into my Captivate Project. I thought that since the video was an HTML animation it would run fine on mobile devices, however when I run the project on an iPad a box saying I need flash player pops up where the video should play. I thought the whole idea of HTML was that it could run without flash player, hence run on mobile devices? Am I missing something obvious?

Thanks!

[TLCMediaDesign]

Why don't you just import the video directly into Captivate. Why use Animate CC?

[Lilybiri]

Is it a HTML animation or a video? An OAM normally is an animation.

[JeelyK]

It is an animation that I created in Animate CC, which is why I exported it from Animate.

[Lilybiri]

Did you iinsert it as a HTML5 animation (Media button)?

[JeelyK]

Yes.

[JeelyK · Accepted solution]

I think I know why this process wasn't working for me. Although the file was published as an .oam file and built in Animate CC the file type that I was exporting from was a .swf file and not a HTML canvas file. I've since built animations in Animate CC as HTML canvas files and they work fine in Captivate 9.