HTML5 Video Color

[msco]

I'm looking into using synchronized full-slide MP4 video to add more animation (rendered from After Effects, converted to mp4 with AME) to a training project and I'm getting a weird color shift when it's published in HTML5. The color in the animation video files is correct when viewed on desktop and in the project, as well as a SWF publish, but the HTML5 shifts the whites to a gray, which is a little problematic. I have to do HTML5 output, they do not want flash, so I'm trying to find a way to resolve this but am not finding much out there.

Has anyone else run into this? I've done tests using a "Responsive" project and with a regular project with an HTML5 publish and both are having the same issue. In browser previews from a regular project file show it fine with flash but the wrong colors in HTML5. Any suggestions would be appreciated. I'm in Captivate 9 if that matters...

[msco]

In case anyone else runs into this - appears to be about how the browser is decoding the video and there is no work around. It looks perfect on some computers, gray and washed out on others. Seems all you can do is advise viewers to have the latest browser for the best experience, there's no way to force-fix it.

[RodWard]

Is it merely the browser, or could it perhaps be the CODECs that are currently installed in the browser?  It's the CODECs (coder-decoder) that actually render out the video on the screen at the user's end.  Maybe all that has to happen is that the users not seeing the video in all its proper coloured glory need to install updated CODECs.

[R_H__]

Msco, we also had this issue and couldn't find a solution. Be interesting in to watch this one and see if there is a fix.