Hyperlink not working (C9)

[frywith]

Hi there,

I have created an online module with an hyperlink to this URL (a provate Sharepoint):

https://portal2010.amazon.com/sites/eucsi/pjm/New%20PM%20Process/Forms/AllItems.aspx?RootFolder=%2Fs...

Both in the Flash and HTML5 output the link doesn't work: it is possible to click on the text with the hyperlink and the browser window opens, but with a broken link like this:

https://portal2010.amazon.com/sites/eucsi/pjm/New%2520PM%2520Process/Forms/AllItems.aspx?RootFolder=...

Looks like this character { is not supported and changed with something else.

Maybe it is a very stupid problem but I don't know how to solve it : )

Thanks a lot for your help!

[TLCMediaDesign · Accepted solution]

The URL you are using is already encoded. You need to use an unecoded URL, because Captivate is encoding the special characters again.

Something like:

https://portal2010.amazon.com/sites/eucsi/pjm/New PM Process/Forms/AllItems.aspx?RootFolder=/sites/eucsi/pjm/New
PM Process/Project Management Framework Templates&FolderCTID=0x01200046240EDA34B6AC4E9592E70B4D97875C&View={B26EBF00-FAC5-41C5-84A1-F5043BBB0238}

[frywith]

It worked, thank you!