Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

I get this corrupted file when I import SVG?

Explorer ,
Apr 12, 2017 Apr 12, 2017

Capture

When I import an SVG it becomes corrupted. The small image in the top right corner is supposed to be the entire image. Not sure why it appears that there are 2 images overlayed.

868
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 12, 2017 Apr 12, 2017

How did you create that SVG?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Apr 12, 2017 Apr 12, 2017

I created it in Illustrator CC and saved as below

Capture

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 12, 2017 Apr 12, 2017

You are using the Legacy work flow, try these settings (the Text to outline is only necessary if you have text):

ExportAI.png

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Apr 12, 2017 Apr 12, 2017

Exact same problem

Capture

When I removed the preserve editing it gave me this Capture

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 12, 2017 Apr 12, 2017

Hmmm, those settings worked for me. There must be something in that illustration that is corrupting the SVG. Can you try with another illustration? Are you using the latest versions of AI and CP9?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Apr 12, 2017 Apr 12, 2017

Using Captivate 2017 but had same issue with CP9. I have not yet updates Illustrator to 2017. Actually doing that right now.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 12, 2017 Apr 12, 2017
LATEST

I didn't try in CP2017 yet, only upgraded a project which had SVG's, didn't yet import a new SVG. It is bit late to restart my production system now, will try tomorrow.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Help resources