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I have a captivate 9 project that when I try to send for shared review wont email to recipient, not sure what to do.

New Here ,
Apr 20, 2017 Apr 20, 2017

I have a Captivate 9 project, that I need to share I set it up for shared review. But when I send it it does not go to recipient, how else or what am I doing wrong I need to share this project.

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Community Expert ,
Apr 20, 2017 Apr 20, 2017

What is your work flow? Are you talking about the Reviewer app?

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New Here ,
Apr 20, 2017 Apr 20, 2017

No, I am talking about in captivate 9, when I go to file, there is a send for shared review, I fill that out and send it and the project does not send.

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Explorer ,
Apr 20, 2017 Apr 20, 2017

Hi,

Probably you are you talking about the option below:

PB

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New Here ,
Apr 20, 2017 Apr 20, 2017

Yes, that is what I am talking about. It won’t share

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Explorer ,
Apr 20, 2017 Apr 20, 2017

Hi,

I've exactly the same problem like you and I have already installed on my PC Reviewer app. Because this is not very important for me, I have forgotten about this option.

PB

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New Here ,
Apr 20, 2017 Apr 20, 2017

I have the reviewer as well, but I need a way to share with my boss and his bosses, so they can see and hear all the content.

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Explorer ,
Apr 20, 2017 Apr 20, 2017

Hi again,

I am not sure (this is the only guess) however, maybe you have to configure internal server based on the information from the window below:

But I don't know where. Maybe from the LMS settings?

This is a very interesting problem. I hope someone will have an answer and help you!

Piotr

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Explorer ,
Apr 20, 2017 Apr 20, 2017
LATEST

Found more info maybe more useful for you:

Reporting using Internal Server with Adobe Captivate - YouTube

Piotr

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Community Expert ,
Apr 20, 2017 Apr 20, 2017

That means you need the Reviewer app installed on yours and the collaborator's system. Sorry, I didn't use that app anymore since Captivate 6. Sincerely hope someone else can help you out.

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