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I Have Captivate19 Client Has 17

New Here ,
Mar 23, 2020 Mar 23, 2020

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I just downloaded Captivate11 (CP2019) only to learn my client uses CP10 (CP2017) and SABA for an LMS. They can't open anything I send. What is the best solution for my problem?

 

Thank you,

Daryn

 

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Community Expert ,
Mar 23, 2020 Mar 23, 2020

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I have edited your topic: most recent version of Captivate is 11.5, one of the releases of CP2019.

DId you buy an eternal license or a subscription license? If it is a subscription license, you should be allowed to have CP2017 as well,  try to download it. For a perpetual license, contact the vendor. There is no way to open a project created with 11.5 in any version of 10.

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