I'm having trouble publishing a project in hmtl5

[ricko20536757]

I'm having trouble publishing a project in hmtl5 (not responsive). I need guidance, when publishing I use the format: scalable I give access on each screen (accessibility and when publishing) before it worked only for IOS with due restrictions. now I can't do it in any format.

[Just Shoot Me]

You have posted your question in the Captivate forum space. Is that the Adobe program you are actually using?

Please state the Exact Name of the Adobe program you are having difficulty with.

[Lilybiri · Accepted solution]

Can you please tell which exact version you are using and on which OS? You find the full version number under Help, About Captivate.

What is the result when you view the project with F11, Preview HTML in Browser? Is that satisfactory? Which browsers did you test on?

[ricko20536757]

The program used was Adobe Captivate. What did not work was the clamp format in which it would be to increase the reading.

For computers, it works normally, the problem would be the clamp format inside the cell phone. I can't zoom in to read the content better.

In which the program provides this action, I activated everything in which it allows, can you tell me if it would be a failure of the program?

[ricko20536757]

The program version? Adobe Captivate version 11.5.5

The program version? Adobe Captivate version 11.5.5

[Lilybiri]

That is the most recent version. What do you see with F11, Preview HTML in Browser, please?

[ricko20536757]

<meta http-equiv="x-ua-compatible" content="IE=10">

[ricko20536757]

Moderation: no website addresses are allowed

[defaultjdeip9p290yj]

hi. I can't publish either

i get this

an unknown exception

[RodWard]

Deselect the ZIP option and try again.  Does it publish then?