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Ideas for laying out a FAQ

Community Beginner ,
Oct 12, 2020 Oct 12, 2020

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Hi Everyone,

I am working on a CBT for my company's Quality Department.  Based on feedback, we have many common questions that need to be addressed.  The questions are prompted by years of myths.  Have any cool ideas for a layout?  

 

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Getting started , Quizzing and LMS

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correct answers 1 Correct answer

Community Expert , Oct 12, 2020 Oct 12, 2020

Since FAQ slides, glossary slides and Help pages are not always needed for everyone you can make it a hidden part of the navigation by making it available from anywhere within the course. Here is a tutorial I did last year on how to make a secret help slide but the same could work for an FAQ as well: https://youtu.be/ektIILG9ZxA

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Community Expert ,
Oct 12, 2020 Oct 12, 2020

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Since FAQ slides, glossary slides and Help pages are not always needed for everyone you can make it a hidden part of the navigation by making it available from anywhere within the course. Here is a tutorial I did last year on how to make a secret help slide but the same could work for an FAQ as well: https://youtu.be/ektIILG9ZxA

Paul Wilson, CTDP

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Community Expert ,
Oct 12, 2020 Oct 12, 2020

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Also a neat way to have lots of questions on a single slide is to use scrolling text. Here is a cool way to add any HTML document as a scrolling web object that could contain all your content on a single slide (not my video): https://youtu.be/ixbXR4HN9Js

Paul Wilson, CTDP

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Community Beginner ,
Oct 13, 2020 Oct 13, 2020

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I followed your instruction and also the video for using scroll boxes.   I used the Captivate accordion on a few of my slides but I had to reduce some of the text.  I will now use the scroll boxes for some of that instead of the accordion.  It just looks better and will be easier on the readers' eyes.  Thanks so much!

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Community Expert ,
Oct 13, 2020 Oct 13, 2020

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You're welcome.
Paul Wilson, CTDP

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