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If I purchased a monthly subscription to Captivate, could I transfer it to someone else if I needed to?

New Here ,
Sep 21, 2015 Sep 21, 2015

Hi all,


We are interested in purchasing a monthly subscription to Captivate. I understand that there is an annual commitment for this. However, if we purchased a licence and wanted to reassign it (say in 6 months), is this possible?


Thank you,

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correct answers 1 Correct answer

Community Expert , Sep 21, 2015 Sep 21, 2015

The licenses are linked to an Adobe ID and a particular computer.  You can deactivate the license on a given computer so as to install and reactivate on a different one, but changing the Adobe ID that the license is related to seems to be a lot more trouble, requiring getting in contact with Adobe Support.

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Community Expert ,
Sep 21, 2015 Sep 21, 2015
LATEST

The licenses are linked to an Adobe ID and a particular computer.  You can deactivate the license on a given computer so as to install and reactivate on a different one, but changing the Adobe ID that the license is related to seems to be a lot more trouble, requiring getting in contact with Adobe Support.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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