cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
search
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0
Upvote

Inserting slide video vimeo link hangs on loading screen. Help!

LMS_90
Contributor ,
Jun 15, 2021 Jun 15, 2021

Copy link to clipboard

Copied

On a windows PC, CP version 11.5.5.553

I do Media > Video > Slide Video > Vimeo 

insert my link and Captivate just hangs on the "Loading Video" Screen at 50%

 

Please fix ASAP or tell me how to get around this. Videos MUST be hosted on vimeo. I also tried with an interactive video and get the same issue. The vimeo link is valid.

TOPICS
Audio and video

Views

159

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
replies 1 Reply 1
latest latest Jump to latest reply
Lilybiri Community Expert
Community Expert ,
Jun 16, 2021 Jun 16, 2021

Copy link to clipboard

Copied

LATEST

I am just a user, not someone from Adobe. There are issues with Vimeo links, but am not aware of any fix yet.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Help resources
User guide
Copyright © 2024 Adobe. All rights reserved.
Using the Community Experience League Terms of Use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices