Installation cannot be continue as the installer file may be damaged

[cabreraj007]

I am unable to install Adobe Captivate 2019 on my Mac OS Catalina.  After downloading the file twice thinking it was corrupted, I still get the following error message: "The Installation cannot continue as the installer file may be damaged. Download the installer file again.".  Though I have done that, I keep getting the same error.

[AJIT_M]

Hi,

Can you please use the below link to download Adobe Captivate and then try to install and see if that works-

https://www.adobe.com/in/products/captivate/vipdownload.html

Let me know if you face any issue.

Regards,

Ajit

[cabreraj007]

Hi Ajit,

I just finished installing it from the link you provided (Again), and same error message.

[AJIT_M]

Hi,

Thanks for your response.

I have sent you a private message. Please check your inbox and get in touch with us directly and we would be happy to assist you further.

Regards,
Ajit

[kayleenh71]

Thank you for this link, Ajit. It worked for me!