iPad slow slide loads

[jamesqg8994329]

Hello,

We are publishing responsive HTML projects as many users will be on tablet devices.

We have set our projects to preload 100%. Compared to desktops running our projects (where slides transition seamlessly) the iPad can take 2-6 seconds to serve up a new slide. NB: most of our slides have slide audio beginning at the start of the slide.

Any ideas why this is the case and has anyone got a workaround for this issue?

Thanks

[Lilybiri]

Audio has to be loaded when entering the slide, that will be the cause of the slow performance. You could delay the audio a little bit, or try to spread over more slides so that the audio clips are shorter and take less time for loading.

[jamesqg8994329]

Thanks for your response.

To clarify (forgive technical ignorance): am I right in saying the preloader only works for PCs and Macbooks, but due to the multimedia limitations of the iPad it needs to load each slide one by one (even if the preloader is set to 100%)?

Is there anyway to custom code the project so it preloads on the iPad?

Thanks

[Lilybiri]

No, that is not what I meant at all. The preloader will not load audio clips (nor video clips) to start the course. They have to be loaded On Enter for each slide, not only on iPad. Because the iPad hardware is much less performant, and maybe the connection is slower, this takes more time than on a laptop/desktop.

[R_H__]

Basically, the preloader doesn't preload much at all, it takes in what is required to run the course and images.

Does Captivate 8 HTML5 actually preload content?

[jamesqg8994329]

Thanks so much for your helpful replies.

RH-86,  you mentioned ultimately preloading wasn't your issue . Do you have any other insights to share on how to reduce time spent on the 'loading' GIF?

Got it Lilybiri. Does anyone know whether the iPad also preloads images like on the laptop/desktop (when preload is set to 100%) ? Taking this one step further, does anyone know whether it is possible to instruct (perhaps via custom code) the  desktop and iPads to preload audio on all slides of a project?

Thanks

[Lilybiri]

Yes to the first question (images preloadingà, no the second. Don't forget that an iPad has much lower specifications (like active memory) than a desktop. Keep audio clips as small as possible (by using more slides) and let the start not riight at the first frame (user will not notice a delay of 0,3secs.