Jeopardy in Captivate 9

Report · Dec 09, 2016

Hi How can I use Jeopardy interaction in captivate 9? I am able to add the questions but do not see a Save or Ok button.

Report · Dec 10, 2016

Was 9 the first version that you installed? If you installed over a previous version, or installed a patch to 9.0.2.437, did you follow the release notes? The Learning Interactions are pushed when having updates, are you connected to Internet and not behind a firewall that will prevent automatic updating of the Interactions?

Report · Dec 10, 2016

Hi

Thanks for your reply. I had installed Captivate 8 earlier. This is a trial version of Captivate 9. I did follow all he instuctions while installing and there is no firewall.

Report · Dec 10, 2016

In that case, if you are on Windows (I'm not a Mac user) look in Public documents for the folder Adobe\eLearning assets\Interactions_9_0. What is the date for the interactions? You could delete that folder, normally a new copy will be made and hopefully possible updates will be pushed. The original folder is in the installation folder of Captivate, you could also try to open an interaction from that folder (using Insert, Widget) to check if that version is more recent and working as expected.

Report · Dec 11, 2016

Thanks for your response. I deleted the Interactions_9_0 folder. This got recreated but I am still unable to view the submit / save buttoms in Jeopardy. I am not sure how to use the Insert Widget. Is there any help available on this? Also can you let know any other possibility to resolve this issue

Report · Dec 12, 2016

You insert it with either the Interactions, Learning Interactions button which offers you a dialog box with thumbnails, or you can use Insert, Widget and browse to the folder with the Interactions.

Personally I rarely use the 'games', I live in Europe and Jeopardy cannot be localized. I have been blogging about other interactions but not specifically about any of the games. You can have a look at:

Tips - Learning Interactions - Captivate blog

Just double-checked, but I see the Submit button. I don't think Jeopardy ever had a Save button, once you leave the game it is over.

Report · Jan 31, 2017

Hi I'm having the same problem. I've tried to change my resolution, I do have the current version of Captivate installed etc, etc.

There are SO many bugs with this program. I spent a lot of time entering questions and now they're all lost. Next time, I will put the questions in word first.

Did you ever get yours figured out?

Report · May 11, 2017

I had the same/similar issue of not seeing the SAVE button after entering all the questions and answers, and not being able to get back to the main project - essentially getting stuck in the widget. Apparently it's a screen resolution issue. When I changed my screen resolution, I was able to see the button. Additionally, before I found out about that, I was able to hit the enter button, and the interaction saved, but that doesn't seem to work all the time. Google screen resolution for widgets and see what you find.