knowledge check refreshing issue

[Shaileshs]

In Captivate 8 I have used graded question in knowledge check, this is not scored. I’m facing two messier issues.

1. 1) When I attempted question and press back button it doesn’t go previous screen, it taking me on Next screen, because I have given action for on success and on failed go to the next screen. Any other way to back button work properly.
2. 2) Once I answered a question then go to the next screen and came back on that same question screen, it doesn’t allow me to attempt again (not refreshing).

[Lilybiri]

By design question slides are blocked while being in a Quiz attempt, after leaving the question slide (maybe having used several attempts on question level). Using those question slides as knowledge slides, even with score set to 0 (supposing you did that), this will not change the default behavior. If you have only knowledge questions in this course, I provided a workaround solution in this blog post:

Reset Knowledge Slide - Captivate blog

As for the back button: check the Quiz settings: did you allow Backwards movement? The actions Success/Last Attempt are triggered by the Submit button, they are not linked to the Back button. In this post I tried to explain the design of Question/Score slides. Back will never unlock answered questions.

Question Question Slides in Captivate - Captivate blog     

[Shaileshs]

Could you share Reset button used captivate file?

I have tried but not working.

[Lilybiri]

What do you mean?

[Shaileshs]

I'm referring your Reset Knowledge Slide - Captivate blog link.

Can you share Example Movie captivate source file.

I did not get which slide need to jump result slide or before added extra slide. see below screen grab.

[Lilybiri]

Every tutorial on my blog is for free, and I have a lot of them that you will not find elsewhere. But I don't offer files for free, try to understand that I am a consultant/trainer and this feels like offering free consultancy. It looks like you have not enough experience with advanced actions and events that can trigger those actions. Slide 30, as explained in the blog post, is the result/score slide I suspect?

[Shaileshs]

yes. I got it. Thanks.