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Learning Interactions won't display when published

Community Beginner ,
Nov 16, 2016 Nov 16, 2016

Hello - I'm using Cp 9.0.2.421 and I've tried unsuccessfully to use the Accordian widget.  It shows perfectly when I preview my project.  However, once published, I get a blank screen.  I've tried the same interaction in a new blank project and get the same results.  I tried a different interaction (tabs) and again I get a blank screen once I publish.  I have a next button on the screen also and I've tried adjusting it and then removing it.  Nothing allows the interaction to show when published.  Thank you!

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Community Expert , Nov 16, 2016 Nov 16, 2016

The latest version is 9.0.2.437.

Did you publish to SWF or HTML5.? If it is HTML5 can you upload the published folder to a webserver to test?

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Community Expert ,
Nov 16, 2016 Nov 16, 2016

The latest version is 9.0.2.437.

Did you publish to SWF or HTML5.? If it is HTML5 can you upload the published folder to a webserver to test?

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Community Beginner ,
Nov 17, 2016 Nov 17, 2016

Hi Lilybiri,

I just tried your suggestion and some success.  When I took a one slide sample project of the Accordian widget and published to HTML 5 & not to SWF, it worked!  However, back over to my real project when I tried that, I get a warning that some objects aren't supported in HTML such as my rollover objects:(  So, using just HTML5 anyway to publish, I just get the spinning wheel.  When I published to both SWF & HTML, no Accordian widget shows up.  Any other possible suggestions, please?

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Community Expert ,
Nov 21, 2016 Nov 21, 2016

I'm sorry about that. Recently I learned also that publishing both to SWF and HTML results often in the situation you experienced. Since there are so many differences, I always publish separately to SWF and to HTML, certainly when using learning interactions because they really are different in those two outputs. Did you try to publish only to SWF?

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Community Beginner ,
Nov 30, 2016 Nov 30, 2016

Yes, I published to just SWF which doesn't display the accordian widget.  If I publish to just HTML5, I get the accordian widget and loose my hoover and zoom in features.  My next button on the accordian widget page doesn't show either.  It's there but not visible.  I'm thinking there are bugs that Adobe needs to address and in the meantime, I just can't use what had looked like a promising cool interaction.  Thank you, Lilybiri.

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Community Beginner ,
Nov 30, 2016 Nov 30, 2016
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Lilybiri - I does work!  You suggested a few post back to post to a web server and that did the trick.  Weird but I'm very happy b/c I like these cool learning interactions.  Thank you so much!

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