Linking to video with https address

Report · Aug 18, 2020

Hiya,

Is it possible to have Captivate link a Video to a https address (in Media > Video > Event Video > Already Deployed...) ? When I paste the address of the file I have on our LMS server, Captivate immediately throws an error that the link is incorrect. If I remove the "s" in https I don't get the error but, of course, the video can't be found once I press the OK button.

I'm having to link to the external video because, for some reason, when I embed the 1 hour video into the SCORM file, the playback is attrocious. It plays for a quaerter of a second then pauses for 15 seconds while loading then plays 15 seconds then loads for 15 seconds, etc. all the way through the video. Perhaps there's a Captivate setting I need to change but the LMS support is suggesting I link to the video externally, which has the https address.

Thanks!!!

Brett

Report · Aug 19, 2020

Further to this, I loaded my embedded video test file (the one I mentioned above that plays/loads/plays/loads) into SCORM CLOUD and it behaves perfectly there so I've escalated the issue to our LMS people.

I'd still like to know if Captivate can link to https located video, though, so I'm still keen on anyone's assistance with my original question.

Thx, Brett

Report · Aug 24, 2020

Any assistance would be MOST appreciated... PRETTY PLEASE 🙂

Thx, Brett