Loss of image quality occurs when PPT file imported into Captivate 9

Report · Jul 13, 2017

I have PPTX files created in PowerPoint 2017 for Mac, PowerPoint 2016, and Office 365. When I transferred them into Adobe Cp 9, I see the Logo, text with background appears a little fuzzy. Overall the presentation becomes less professional because of its quality. I have tried the size of PowerPoint presentation slide and Cp size, but that didn't help either. Is there any solution to this issue?

Report · Jul 13, 2017

Is it that way when you preview in a browser or publish? Many times they look bad in the IDE, but are just fine when publishing.

Report · Jul 14, 2017

Hi, first of all. Thank you for replying.

I have previewed the presentation in both a browser and publish. The logo and text were added in the PPT, then imported to Adobe Cp 9. I use Cp 9 in Mac but PPT was created in Win, but I don't think that is the issue. I also heard checking on the 'high fidelity' setting help the image quality, but that feature appears only in Adobe Cp for Window version. Then again I also heard Cp 9 for Win no longer has that feature. So what else can it be? Any help with this issue would be appreciated.