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Did you install it on your system, not on a networked drive? You don't see the Welcome screen (looks blank on the screenshot)? Are your documents on a networked drive?
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Hello Lily,
Thanks to respond my question.
I believe it's my laptop's issue. After I rebooted it, the issue was gone.
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OK, restarting did clean up some weird things. It happens often. Thanks for the heads up.
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sometimes its because the RAM is low or more than one RAM consuming apps is open