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<2019 trial version 64bit> Blank screen

New Here ,
Jul 05, 2021 Jul 05, 2021

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Hello all, 

I wonder if anyone has the similiar experience as mine? I installed the trial version of 2019 trial version (64bit Windows) but I failed to create a blank project. 

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Community Expert ,
Jul 06, 2021 Jul 06, 2021

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Did you install it on your system, not on a networked drive? You don't see the Welcome screen (looks blank on the screenshot)? Are your documents on a networked drive? 

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New Here ,
Jul 13, 2021 Jul 13, 2021

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Hello Lily, 

Thanks to respond my question. 

I believe it's my laptop's issue. After I rebooted it, the issue was gone. 

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Community Expert ,
Jul 14, 2021 Jul 14, 2021

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OK, restarting did clean up some weird things. It happens often. Thanks for the heads up.

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New Here ,
Jul 15, 2021 Jul 15, 2021

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sometimes its because the RAM is low or more than one RAM consuming apps is open

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