• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

<2019 trial version 64bit> Blank screen

New Here ,
Jul 05, 2021 Jul 05, 2021

Copy link to clipboard

Copied

Hello all, 

I wonder if anyone has the similiar experience as mine? I installed the trial version of 2019 trial version (64bit Windows) but I failed to create a blank project. 

Views

58

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 06, 2021 Jul 06, 2021

Copy link to clipboard

Copied

Did you install it on your system, not on a networked drive? You don't see the Welcome screen (looks blank on the screenshot)? Are your documents on a networked drive? 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 13, 2021 Jul 13, 2021

Copy link to clipboard

Copied

Hello Lily, 

Thanks to respond my question. 

I believe it's my laptop's issue. After I rebooted it, the issue was gone. 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 14, 2021 Jul 14, 2021

Copy link to clipboard

Copied

OK, restarting did clean up some weird things. It happens often. Thanks for the heads up.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 15, 2021 Jul 15, 2021

Copy link to clipboard

Copied

LATEST

sometimes its because the RAM is low or more than one RAM consuming apps is open

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines