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I downloaded a trial of the latest version of Captivate to my Mac running Sonoma 12.5. Everything works great until I go to save my file, and then it just spins. It is stuck. I had to force quit more than once and lost everything each time. I currently have it spinning on save, and am about to lose everything again. Not a great trial experience that is going to make me start a subscription...unless I am missing something. The save dialog comes up, I try to save it to my local Documents folder, and then nothing happens. I have not made one successful save. Am I missing something? Is this a known issue?
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I am a Windows user but had also a lot more issues when installing the new version. I don't know the exact situation for a Mac user, but by default WIndows synchronizes local documents with the Cloud OneDrive. I never had problems to do so for Captivate projects in previous versions, but it was a serious hurdle for the new version. I had to create paths for both the projects and the cache which were not synchronizing with the cloud. Could it be something similar? Second problem me on a Surface Pro, which is full-fledged laptop doubling as tablet (not the same as iPad Pro which is only a tablet) was the presence of two cameras which was confusing Captivate. I had to disable one camera.
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hi @Jonathan38839576cl4f ! did you find a solution for this? i'm currently running into the same problem
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Nope. Nothing I was asked to do would work but I have not checked for any updates. Unfortunately I just have up on using this product. Looked at Rise360 instead.