Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Manual Clear Cache

New Here ,
Jun 24, 2015 Jun 24, 2015

Hello everyone I need to clear up some space on my hard drive and would like to clear my cache, the folder called "Adobe Captivate Cached Projects" is sitting at 90GB. I have read a lot of people having issues when using the 'Clear Cache' button found under general settings. Would manually deleting these files also delete my projects, or could i just use the clear cache button?

asdf.JPG

3.3K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Jun 24, 2015 Jun 24, 2015

Those users had changed the paths in Preferences, and put both the projects and the cache in the same folder. To me that sounds like a newbie failure.

Translate
Community Expert ,
Jun 24, 2015 Jun 24, 2015

What are those issues with the button? I use it all the time, or the AIR application that allows you to choose which cache to delete.

Why would a manual delete also delete the projects? In your screenshot you see that they are in different folders.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 24, 2015 Jun 24, 2015

I have seen some posts on here saying clearing the cache deleted all thir projects except the ones which were open at the time.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 24, 2015 Jun 24, 2015

Those users had changed the paths in Preferences, and put both the projects and the cache in the same folder. To me that sounds like a newbie failure.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advisor ,
Jun 24, 2015 Jun 24, 2015

I'm stepping in the middle of the conversation, which is bad form, but I believe I see the source of some confusion.

Some other postings mentioned the link to *recent* project files were gone, my understanding was that the projects didn't disappear, only the entry on the recent screen.

Maybe that helps?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 24, 2015 Jun 24, 2015
LATEST

No, the problems were not the recent projects mentioned but same folder for

projects and cache.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Mentor ,
Jun 24, 2015 Jun 24, 2015

I have deleted manually many times and haven't had any issues till now.

Sreekanth

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Mentor ,
Jun 24, 2015 Jun 24, 2015

Oops! Sorry when I posted my reply, I saw only Lilybiri's post.

Now I see that you raised a concern on project files getting deleted. That can happen only when project files are stored in the Cached projects folder. Perhaps you can dig more into those posts and find out the cause.

Sreekanth

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Help resources