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Missing tool bar in Captivate 11

New Here ,
Apr 11, 2022 Apr 11, 2022

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I'm missing the tool bar with Slides, Themes, Fluid Box, Text, Shapes, Objects, Interactions,Midia, Interactive Video , Record, Save, Preview Publish and Community at the top whenever I open a project or create a new project.  

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Community Expert ,
Apr 11, 2022 Apr 11, 2022

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Try to Clean the Preferences. Close Captivate. Find the subfolder 'utils' under the installation folder, and run the CleanPreferences... which fits your OS. Restart Captivate. Beware: you could lose some customisation, and you'll need Admin rights on Captivate.

More info in:

http://blog.lilybiri.com/tips-for-troubleshooting

 

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New Here ,
Apr 11, 2022 Apr 11, 2022

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Thanks. That worked.

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