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Multiple video unable to play on android

New Here ,
Dec 13, 2022 Dec 13, 2022

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Multiple video on responsive slides are able to play on web browser.

I click on live preview on devices in Adobe captivate 2019, it only show one video playing. 

Is there a way to play multiple videos on one side in android devices? 

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Community Expert ,
Dec 13, 2022 Dec 13, 2022

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Mobile web browsers do not always behave the same way as desktop web browsers.

 

Test by viewing on an iOS device (e.g. an iPhone) to see if the issue is just on Android.

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New Here ,
Dec 13, 2022 Dec 13, 2022

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Hi, u got any solution to work on android devices with multiple video playing at the same time ? 

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Community Expert ,
Dec 14, 2022 Dec 14, 2022

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I would like to have some clarifications before trying to answer.

You talk about a 'responsive project', which is created probably with Fluid Boxes. In a fluid box you can only use Event video, so I presume you did insert the videos as 'Event Video'? Can you confirm?

Second question: you have multiple videos on the same slide? Are they timed in the Timeline or are they in states of a Multistate object?

Videos are heavy files (size), if you have multiple videos on the same slide they all have to be downloaded on entering the slide. That may be too much for a mobile device. Is it really necessary to have them on the same slide?

You cannot expect them to play at the same moment, because that will not be possible on a mobile device. It is also important to know which exact browser will be used to play the video.

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New Here ,
Dec 14, 2022 Dec 14, 2022

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Hello, thanks for your reply. 

Yes, I need videos which are in event video.

I need to have at least 2 videos on the same slide .

Currently, I have tried to export out using html5 and it able to play all videos on chrome /Microsoft edge. However, it does not play all videos (other than one) on the live preview on devices. 

Is there any way to overcome the issues?

quote

I would like to have some clarifications before trying to answer.

You talk about a 'responsive project', which is created probably with Fluid Boxes. In a fluid box you can only use Event video, so I presume you did insert the videos as 'Event Video'? Can you confirm?

Second question: you have multiple videos on the same slide? Are they timed in the Timeline or are they in states of a Multistate object?

Videos are heavy files (size), if you have multiple videos on the same slide they all have to be downloaded on entering the slide. That may be too much for a mobile device. Is it really necessary to have them on the same slide?

You cannot expect them to play at the same moment, because that will not be possible on a mobile device. It is also important to know which exact browser will be used to play the video.


By @Lilybiri
quote

I would like to have some clarifications before trying to answer.

You talk about a 'responsive project', which is created probably with Fluid Boxes. In a fluid box you can only use Event video, so I presume you did insert the videos as 'Event Video'? Can you confirm?

Second question: you have multiple videos on the same slide? Are they timed in the Timeline or are they in states of a Multistate object?

Videos are heavy files (size), if you have multiple videos on the same slide they all have to be downloaded on entering the slide. That may be too much for a mobile device. Is it really necessary to have them on the same slide?

You cannot expect them to play at the same moment, because that will not be possible on a mobile device. It is also important to know which exact browser will be used to play the video.


By @Lilybiri

 

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Community Expert ,
Dec 14, 2022 Dec 14, 2022

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Maybe my questions were not clear enough. Do you really need to have two videos on one slide, and why? Are they staggered on the timeline or are they in the states of a multistate object? Or do you trigger them using an action on one or two buttons? How big is the file size of those videos.

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New Here ,
Dec 14, 2022 Dec 14, 2022

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hello, thanks for your reply.

I required two or more videos on each slide due to the work that I am doing now.

The videos are staggered on the timeline.

Yes, I have to click on the button to let the two videos to be out and playing at the same time.

They are about 100mb each.

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Community Expert ,
Dec 14, 2022 Dec 14, 2022

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This is contradictory: '... videos are staggered on the timeline' and 'playing at the same time.'? Sorry, I really cannot understand. However most mobile devices will never allow to have two videos playing at the same time. 

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