Narration stops when user interacts with Interaction?

[keeney1228banks]

I can understand why a Learning Interaction would cause a slide's narration to stop. However, after the interaction is complete, on that same screen, the interaction continues playing (after user click Submit).

I was hoping someone knew how to either:

1) Have the narration keep playing, even if a user clicks through an interaction (in this case, a basic drag/drop).

Or 2) Have the narration NOT start again after the interaction is complete (after user clicks Submit).

[Lilybiri · Accepted solution]

I suspect you meant to post this as a question, not just as a discussion. That is the reason I changed its status.

Can you provide some additional details, please? I suspect by 'slide narration' you mean an audio clip that is inserted or recorded as slide audio? Normally once that audio starts playing it will not be stopped by a normall pause of an interactive object like a button, a shape button, a click box, a Text Entry Box or an interactive widget/learning interaction. What did you use as 'interaction'? Terminology can be confusing in Captivate: you also have static Learning Interactions. Depending on the CP-version you are using (it is 9) it used to pause the slide at its first frame, but is not doing so in CP9, you have to provide a pause yourself by inserting an interactive object. That should not prevent the slide audio from playing. Only the command 'Pause' will stop everything on a slide: appearance of objects that are later on the timeline and audio.

[keeney1228banks]

Yes, thank you for changing this to a question! My apologies.

I'm currently using Captivate 9. I am using Drag-and-Drop, found under the Interactions menu. I have no other buttons, interactions, links, etc. I have added a audio file to the slide itself, which is narration.

When the published presentation is started, the audio file begins playing. When the user clicks and drag an item in the drag-and-drop, the audio file stops playing. After the user clicks "Submit", the audio file continues playing where it initially stopped. When I look at the properties for all of the objects, I do not see any Pause, Advanced Action, etc. which may be causing the problem.

Any ideas would be great! Thank you again for all the help on the forums, Lilybiri!

[Lilybiri]

Drag&Drop is pausing the slide, not sure why audio stops playing. I have no time to double-check at this moment, maybe you found an exception. It is a pretty complidated interaction, have been blogging about it several times. The problem wih D&D is that all objects have to be on the timeline from the start of the slide. If you want the users to listen first to the explanation, my workaround would be to create a duplicate slide where the objects are visible but not embedded in a D&D interaction and have an automatic move to the next slide which has the real D&D.

[keeney1228banks]

I understand! We are all very thankful for your help. Perhaps someone else had the same experience, or a solution, which is why I like the forums. All the time you take to help us is a great bonus! I have figured out a workaround, but I always try to go back after a project is over to find the "best" way to do things.