Never Send Resume Data Doesn't Work in Captivate 9

[SM6601]

Has anyone had a problem and found a solution to remove bookmarking functionality using Captivate 9 after using the below setting?

[Lilybiri]

That setting would remove bookmark functionality if you are working with a LMS.

If you are not working with a LMS, you have to check in the TOC settings : Self-Paced Learning should NOT be checked.

[SM6601]

It's not removing bookmarking on our LMS when Never Send Resume Data is checked.

Could be an issue with our LMS.

[Lilybiri · Accepted solution]

To check that, you could upload for testing on SCORM Cloud.

[TLCMediaDesign]

Bookmarking is not actually handled in the suspend_data, it's in the cmi.location (SCORM 2004). Captivate uses the suspend_data to compare to the location and goes to the earliest slide. If there is no suspend_data, I imagine it goes to what is stored in the cmi.location or cmi.core.lesson_location (SCORM 1.2).

[SM6601]

We publish to SCORM 1.2.

[TLCMediaDesign]

If you execute this script it will clear the bookmark, I would actually put it in an onunload script, but you can execute it when you see fit.

SCORM_SetBookmark("")

[SM6601]

There is no way to execute that script with our LMS.

[TLCMediaDesign]

That is a function supplied by Captivate. If your LMS is SCORM conformant then that script will work.

If your LMS is handling suspend data, then I'm sure it can handle the cmi.core.lesson_location which is what that function populates.

[SM6601]

How do you suggest I get that script in Captivate?

[TLCMediaDesign]

Just put it in the JavaScript window. Choose Execute JavaScript, choose current from the dropdown.

[SM6601]

Thanks, I just realized that Never Send Resume Data functionality works on our LMS if I publish using SCORM 2004.