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Hello there,
At the end of a captivate project without quizzes, if the user clicks on "Next" button, not only he quits the chapter itself but all the course (the course has two chapters in it).
The button is set to "quit the project" - as in all our other projects in which the "Next" button on the quiz results' page makes the user quit only the chapter not all the course.
I'd like to know whether it was possible to set the "Next" button in the chapter without quiz to have the same function (close only the chapter's window, not to quit all the course).
Thank you in advance for your help!
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Is this a SCORM course being delivered from a SCORM-compliant LMS?
Are these two modules built in separate CPTX files or all in the one file?
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They are in 2 separate SCORM files and supposed to go on a SCORM-compliant LMS, yes!
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With a SCORM LMS you have to let the LMS handle the matter of moving from one module to the next. If you set a button inside the course to have an Exit action, you could very well end up causing the closure of the entire browser window.
If the course is being launched in a separate browser window (and the LMS itself is NOT in that window) then you may not have an issue. But if the course is being launched in a frameset WITHIN the LMS window, then triggering an Exit action could close the entire browser and shut the user out of the LMS as well.
Your previous courses where this didn't seem to be an issue may have been launching the modules differently to this one. However, in general I recommend you DO NOT use the Exit action. It's probably better to just allow the module to play right to the end and set the Project End action to STOP Project, not Close Project. If there are two modules in the course, the learner should then be able to click the link in the LMS TOC to open the next module, or (if your LMS has it) use the Auto Continue option to automatically progress to the next module without the user needing to click anything.