Next buttons not working in Captivate 9

[altDuck]

I have a lot users, particularly in chrome, tell me that the next buttons don't appear after they watch the video and thus, they can't move forward. What can I do to fix this? I have removed all the next buttons where I can to let it play through, but I do need one after the student watches the you tube video widget.

[RodWard]

Whereabouts on the slide IS the next button?

If you have placed it on top of the video, and you are publishing to HTML5 then the video in some cases will still sit on top of the buttons.  That might explain why some users are not seeing the buttons.  Try moving the buttons outside the video area and see if they all can then see the buttons.

[altDuck]

The continue button is supposed to appear 4:10 into the video, but for a lot of my users, it never appears. I am pretty new to captivate, so am wondering if I did something wrong in setting it up. I have it on normal state (rollover, down have been deleted so the button doesn't move).

[Lilybiri]

The timeline is not complete in the screenshot, can you increase the height of the timeline panel so that all objects are visible?

[altDuck]

Thank you so mmuch for your willingness to help! I am baffled on how to fix this. I even set the "on exit" to go to the next slide if the next button doesn't show up for some reason, but across different browsers it doesn't always do that.

[RodWard]

On the screenshot you last showed above, the button_220 object is not appearing until sometime AFTER 3 minutes from the start.  That could be the issue.

However, another possibility is that since this is a responsive project, some of your users may not be seeing the button because you have set its positioning in such a way that at certain resolutions it's just off stage somewhere, making it impossible to see on their device.  Have you considered that possibility?

[altDuck]

Thanks for your help?

Without the button, how do I prevent the student from clicking ahead without watching the video?

I do see your point about responsive - however, we only have one size of the course and put it in a container since it was very challenging to create a responsive friendly (without container) course.

[altDuck]

Sorry about that! I  meant "thanks for your help!"

[RodWard]

What makes you think you can force the user to WATCH a video just because it's playing?  User's can be doing any number of things OTHER THAN watching your content.  I really believe all this obsession with forcing users to do anything against their will is quite futile.

[altDuck]

That is a good point. However, shouldn't the course advance automatically after the video is playing since I have it set to "go to next slide" on exit? Or, is the next button possibly screwing that up?

[altDuck]

To add to my comment - even if I removed the next button, why is the project not continuing to go onto the next slide automatically since I have it set to "go to next slide" on exit? I did this in case the next button didn't work to provide another option. But doesn't seem like that happens.

[Lilybiri]

That On Exit event happens after the last frame, has no sense to put 'Go to Next Slide' at all, since it will go to the first frame of the next slide if there is no On Exit action.

I cannot see the end of the timeline of that Next button: does it have a pause?

[altDuck]

There is no pause. Here is a screenshot? How do I make it so that it will continue no matter what onto the next slide at the end with the you tube widget? Users say the button doesn't appear and nothing happens after the video ends.

[altDuck]

Only some of my users have issues though. Not all of them.

[TLCMediaDesign]

One thing you have to remember is that the YouTube video and the Captivate timeline are completely separate. Captivate has no idea how long the video is. If you try and time your timeline to the length of the video you will get mixed results. What about buffering?

I use videos in an HTML5 animation that show the next button when the end of the video is reached. You can still scrub the video but the next button won't show until the video end event is issued.

[altDuck]

Can you tell me how to create an HTML5 animation? Sounds like that might be more reliable than my next buttons at the bottom.

Thanks!

[TLCMediaDesign]

You can get an example here: https://developers.google.com/youtube/iframe_api_reference?hl=en

After you create the file, zip it an import as an HTML5 animation.

[altDuck]

Sounds great! Thanks for sending. How is this different / better than inserting a you tube video into the course?

Thanks again!

[TLCMediaDesign]

Because it always works.

Because you can add code into it that will allow you to communicate with Captivate.

Because you can recue the video instead of displaying a mosaic of videos when it's done.

Because you have all of the control and it's lightweight.

When I create them I just change the name of the html file to the id of the video. The file reads it's own name and loads that video.

For example: a video of State of the Union address would be:

StateOfTheUnion_Qwert53gc.html

It will pull the Qwert53gc out and play.

[Lilybiri]

Post a screenshot of the timeline and the stage, please, with the button selected on the stage.

[altDuck]

I am not sure what you mean by stage? The continue button is supposed to appear 4:10 into the video, but for a lot of my users, it never appears.