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Office 365 power point file won't import

Explorer ,
Mar 31, 2020 Mar 31, 2020

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Hello Folks,

 

I'm using Captivate 2019 and Office 365.  I've created 2 ppt files (ext pptx) and when I try to import them, I receive a message that says "Unable to import Microsoft PowerPoint presentation.  The file may be damaged." 

 

Any ideas how I can correct this problem? Do I need to save as a ppt file instead?  

Thanks,

Carl S.

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Community Expert ,
Mar 31, 2020 Mar 31, 2020

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Saving to PPT format is indeed the recommended practice.  Trying to import a PPTX will often run into problems.  Captivate's support for PPT is not great.

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