Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Office 365 power point file won't import

Explorer ,
Mar 31, 2020 Mar 31, 2020

Hello Folks,

 

I'm using Captivate 2019 and Office 365.  I've created 2 ppt files (ext pptx) and when I try to import them, I receive a message that says "Unable to import Microsoft PowerPoint presentation.  The file may be damaged." 

 

Any ideas how I can correct this problem? Do I need to save as a ppt file instead?  

Thanks,

Carl S.

287
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 31, 2020 Mar 31, 2020
LATEST

Saving to PPT format is indeed the recommended practice.  Trying to import a PPTX will often run into problems.  Captivate's support for PPT is not great.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Help resources