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I am having this inconsistant font substitution pop up only when I save clients older files in Captivate 2019 and then reopen them.
Please help as I am not able to replace the fonts and on a deadline as usual 🙂
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What font is supposed to be used for this project and what type of font is it (i.e. websafe, Adobe Font, another system font, Google font, etc.)?
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Have a look at this blog, which explains the importance of the type of font you are using:
http://blog.lilybiri.com/fonts-in-captivate
The good news is that it is possible in 11.5 to replace a font by another font in all object styles using that font, by editing the Theme fonts in the Theme Properties.